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Posted: Wednesday, January 31, 2018 5:39 PM

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Brighthouse Financial is a new company established by MetLife. Were on a mission to help people achieve financial security. Built on a foundation of industry knowledge and experience, we specialize in offering essential annuity and life insurance products designed to help customers protect what theyve earned and ensure it lasts more predictably. In an industry that often has a reputation for complexity, confusion, and cost, Brighthouse Financial is different. Our approach includes simplicity, transparency, and more value so customers can face the future with confidence.

Brighthouse Financial is seeking passionate, high-performing team members to help us carry out our mission and be part of an exciting journey toward improving the financial futures of our millions of customers. Sound like you? Read on.

Role Value Proposition

The Operational Risk Manager will be a key role within the Risk Management team directly supporting the Leader of Operational Risk Management and the Head of Operational Risk and Risk Governance in coordinating operational risk management activities across the first and second lines of defense within the organization. The person will actively support the implementation of the operational risk management program and ensure that the program is carried out consistent with the companys values and strategies. This person will efficiently and effectively monitor operational risk across first and second lines of defense and the adherence to the companys risk appetite.

Key Responsibilities

Contribute to the design and development of the operational risk management framework and program

Develop and deliver reports and KRIs to monitor the level of risk vs. tolerance thresholds

Coordinate with other teams across first and second lines of defense to implement and improve the operational risk management program

Guide the operational risk assessments of key business processes across the company

Prepare and present reports for regular and ad hoc executive management and Board meetings

Coordinate with other teams to collect reportable operational loss events and manage the internal and external Reportable Event Register

Support the development and ongoing enhancement of the Risk Management Framework

Support, collaborate and liaise with business leaders and Internal Audit

Actively participate in corporate GRC (governance, risk and compliance) initiatives

Essential Business Experience and Technical Skills:

8+ years of experience in financial services, or 5+ years of Big 4 consulting experience, with prior experience in operational risk assessment, internal audit or compliance strongly preferred

Ability to think strategically and assist with the design and implementation of Operational Risk program

Excellent communication and business writing skills and able to assist in developing and modifying procedural documentation

Innate desire to provide creative solutions to complex problems

Ability to analyze the operational risk reports and RCSA results through a critical challenge process and deliver insightful observations

Strong attention to detail

Proven track record working independently and within a team

Proficient with Microsoft PowerPoint, Excel, Word

Experience with a Governance, Risk and Compliance (GRC) tool (e.g., OpenPages) is valued

Proven ability to manage competing priorities and deliver high quality results

Leadership Competencies

  • Thinks Strategically - Sets direction aligned to the companys strategy, applying external and global per

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• Location: Charlotte

• Post ID: 58798057 charlotte is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018