Posted: Tuesday, January 2, 2018 10:22 AM
Job Req ID:
Employment Type: Full Time
Shift Details: 9a:5:30p
Department Name: Administration
Location: CMC : Home Infusion
Location Details: Travel to Hospitals, MD Offices, Skilled Nursing Facilities in the area. Office is in Charlotte.
Supports CHS referral sources with their Infusion needs and referrals. Supports and provides oversight of clinical services provided in compliance with accepted standards of patient care as determined by State Regulations, Joint Commission, Professional Clinical Board Practice Acts and CHS/Agency Policy and Procedures. Ensures appropriate, qualified and timely resource management in order to meet patient needs and agency financial, operational and quality goals. Supports service excellence and teammate engagement in daily encounters with patients and staff. Works collaboratively with the leadership to improve care and services throughout the organization and ensure operational/financial efficiency and effectiveness.
:Provides clinical administrative support, clinical expertise to meet patient and staff needs and functions as the liaison with physician practices and hospital case management and other referral sources
:Assures staffing/resource management is appropriate and assigned timely to meet patient needs and per agency policy to include documentation standards, productivity and clinical standards of practice
:Analyzes the data to prioritize multi:issue situations to support appropriate actions based on the criticality of patient health and welfare, patient/staff safety and impact to effective, timely services
:Identifies barriers to situation/complaint resolution (i.e. language, literacy, psychological, etc) and follows:up with the appropriate resources or leadership to address timely and effectively
:Reviews and supports the development of patient specific clinical plans of care that is effectively communicated with the parties involved and supports quality patient outcomes and patient satisfaction
:Supports clinical staff in the implementation of the identified plan, coordination of care delivery, and strategies to promote health and safe outcomes
:Evaluates progress toward attainment of outcomes through documentation review, interdisciplinary team meetings and/or case conference
:Supports billing compliance and timeliness by maintaining current knowledge of payer requirement and billing criteria, state and federal regulations, performing timely completion of CSC workflow and identifying opportunity for appropriate reimbursement
:With minimal supervision, delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles
:Collaborates with healthcare consumer, family, and others in the conduct of clinical practice
Primary work is in the office environment. Requires long periods of sitting and computer work. Work may require walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 50 pounds in handling patients, medical equipment, and supplies in the home/facility setting. Must speak English in good, understandable terms. Intact sense of sight, hearing, smell, touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient conditions.
Education, Experience and Certifications
Graduate from an accredited School of Nursing. BSN preferred. Current Basic Life Support for Healthcare Provider status according to American Heart Association. One year of experience in a related field required. Current RN license required.
Home Health, Home Infusion, Case Management, Sales/Marketing experience needed. There is a large customer service/marketing component in this role.
• Location: Charlotte
• Post ID: 56954302 charlotte