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Posted: Thursday, March 9, 2017 4:13 AM

Job Description:/h3:
We are looking for outgoing individuals with great communication skills to join our team as customer service associates. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed : paid training at the entry level position. People skills are a must
Primary responsibilities for the Customer Service Representative role include:
:Customer Service Representatives use tablet and leads to reach out to customers
:Customer Service Representatives verify account information.
:Customer Service Representatives greet customers warmly and professionally
:Customer Service Representatives will help to upgrade accounts.
:Customer Service Representative assist with placing customer orders, or renewing their contracts.
:Customer Service Representative answer customer questions about promotions or terms of sale.
:Customer Service Representative suggest solutions about what products meet the needs of the client.
:Customer Service Representative inform customer of deals and promotions.
:Customer Service Representative utilize computer technology to handle high sales volumes and place orders.
:Customer Service Representative work with customer service manager to ensure proper customer service is being delivered.
:Customer Service Representative report to management on overall daily numbers .
Required Skills:
:Excellent communication, customer service, interpersonal, and typing skills
:Ability to work efficiently and effectively in a multi:task customer service environment
:Strong decision making ability
:Problem solving skills
:Strong oral communication skills including active listening
:Excellent organization skills
:Effective and accurate decision making skillsCompany Description:/h3:
TCG is creating dynamic and innovative ways to market and promote our clients brand. By having exclusive contracts with our clients, we are able to find the solutions that they need to achieve success. We are redefining how companies market products and services to the corporate customer base, all while building a great company and cultivating superb talent.

Source: https://www.tiptopjob.com/jobs/64373220_job.asp?source=backpage


• Location: Charlotte

• Post ID: 34223851 charlotte
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