Posted: Wednesday, October 18, 2017 12:10 AM
Job DescriptionThe Client Services Coordinator to work closely with our accounting team and act as a primary point of liaison with our clients. • Diverse role combining client liaison, marketing. • Friendly, social work environment. • Positive team environment. The role: • Managing the administration of the firm’s workflow system. • Undertaking all administrative functions of the accounting work, enabling the accountants to become more efficient to better service our clients. • Liaising with clients to gather all required information in a timely manner. • Following up with clients to ensure accountants’ queries are resolved as quickly as possible to ensure prompt turnaround. • Providing customer service over the phone to clients. • Welcoming onsite visitors. • Maintaining a client relationship management system and electronic document management system. Requirements: • Professionalism in all interactions. • Ability to coordinate ideas and resources to achieve goals. • Exemplary administration skills. • Experience gained in a professional services environment (preferred). • Strong communication skills. • Well presented, strong relationship management skills. • A friendly and flexible personality. • Strong ethical compass. • Dependable and punctual. • Pro-active, self-motivate and detail oriented. This is a diverse role where you will be dealing directly with clients and accountants on our team. Would suit a person who is happy to take on an interesting mix of responsibilities. The most important criterion is you need to be a very strong administrator who enjoys administration. Preferences: • 2+ years professional work experience. • Knowledge or experience within an accounting practice. Compensation: • Competitive salary. • Benefits. • Continual education opportunities. • Career growth opportunities. To apply: Email resume to firstname.lastname@example.org.
• Location: Charlotte
• Post ID: 50178377 charlotte