search
Home > Charlotte jobs > Charlotte management/professional

Posted: Monday, February 5, 2018 7:01 AM

Dispatch Coordinator
Charlotte, NC
Posted: 1/17/2018
Terminal Number:
Summary Information: Category: Operations - Location: Charlotte NC
Dispatch Coordinator - evenings
Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Responsibilities:
+ Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations. Ensure efficient utilization of drivers and equipment.
+ Direct and schedule drivers' work. Notify drivers of work assignments to ensure on-time movement of goods to maximize operational efficiency. Regularly monitor driver activities and performance.
+ Identify and resolve daily service and scheduling issues. Inform and escalate service issues to management as appropriate. Maintain timely and professional communication with customer contacts on issues impacting service and overall performance.
+ Monitor drivers' hours of service to prevent DOT violations.
+ Effectively communicate with customer on a regular and timely basis regarding issues impacting the customer and/or their service expectations.
+ Accurately prepare and process data and paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver hours of service, fuel tickets and other required items. Responsible to update driver and dispatch information into dispatch system real time.
+ Monitor and promote safety in all areas of dispatch.
Requirements:
+ High school diploma/GED or equivalent work experience.
+ 1-2 years of Transportation, dispatching, terminal assistant, customer service or other related experience.
+ Excellent written and verbal communication skills.
+ Knowledge of DOT rules and regulations required.
+ Preferred candidates will have a CDL.
+ Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.
EOE | Dedicated to Diversity
Associated topics: 911, ambulance, dispatch, emd, emt, police, public safety, service representative, telecommunications, telecommunicator

Source: http://www.jobs2careers.com/click.php?id=4901348960.96


• Location: Charlotte

• Post ID: 58975027 charlotte
charlotte.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018 backpage.com